Shipping policy: Items or machines that require crating, cushioning, and
packing will have a charge of 7.5% to cover labor and materials to build a
sturdy wooden crate with pallet bottom full-assembled with screws. Large
machines that require containerizing will have a 1% charge to cover labor
and dunnage materials. We have access to all sizes of used
containers priced at a reasonable price. Offshore or (foreign) shipments
must be completely prepaid prior to leaving our dock. We offer freight
forwarding free of charge with documentation and co-ordination of order. We
also find the best, least expensive carrier to move your order.
Customer Service: We have in stock most replacement parts for
current model machines. We also have on record dimensions for out-of-date
machines so replication can be accomplished with only short duration. We
cheerfully take care of your problem.
Warranty: All new equipment purchases come with a full one
year warranty which covers defects in workmanship only. Warranties do not
cover abuse, misuse or owner inflicted damage. All warranties shall not
exceed the original purchase price of the equipment in question.
Reservations: We reserve the right to deny sales to whomever we
choose. We reserve the right to change our products and upgrade for better
performance without notice. We reserve the right to adjust or change prices
of all our products without notice.
Liability: Trident Welding LLC, Dahlke Dredge MFG shall not be
liable for injury or death by any user of our products. It shall be the
operator’s responsibility to be trained and certified to maintain and
operate in a safe manner any equipment purchased from us. Trident Welding
LLC, Dahlke Dredge MFG strongly urges all
operators to be trained and certified divers prior to using our suction
dredge mining equipment.